This year Yogesh Dhokia, Showroom Manager at Norman Glenn, celebrated 25 years with Poggenpohl.

Although he has a degree in maths and economics Yogesh was always creative. After university he joined Norman Glenn on London's Finchley Road and stayed for 25 years designing over 1000 kitchens. Despite seeing many changes in the industry (Yogesh remembers having aubergine and brick red Poggenpohl kitchens on display) he has always hand drawn his designs. He says, "You can add a very personal touch to hand drawings and I think customers value them far more than computer generated images."

This attention to detail has resulted in a loyal following with Yogesh supplying kitchens to second and third generations of the same family. One particular customer has moved house and refurbished properties resulting in five repeat visits to Yogesh. And when his customers move abroad they still call on Yogesh to design their kitchens, he has worked on projects as far afield as Delhi.

"What I enjoy most about this job are the people," he says. "I enjoy the challenge of meeting new customers but also love the fact that so many of my existing customers consider me a friend."

Norman Glenn 020 7794 7801 or visit www.poggenpohl.com