Director at MUFG Bank
Cheryl Carpenter of Poggenpohl Houston is an exceptional award winning designer with tremendous knowledge, experience, creativity and top notch customer care. We flooded during Harvey and she helped us with our first high end kitchen. From the design stage to the implementation, she and her team were on top of everything. She made sure she understood all of our needs from the get go, was thorough in all her explanations of the selection, ordering, and installation process, always offered relevant advice and never pushed us into options. We weren't very sure what we wanted and she always guided us in the right direction, while staying within our budget, from the choice of colors, countertops, appliances, and accessories to the layout of the kitchen.
If we were among the first in our neighborhood to move back after Harvey it is to a large extent thanks to Cheryl and Poggenpohl. Reliable, always picking up the phone and answering questions, she handled everything promptly. Cheryl is not only an incredible professional, but also a well-travelled, open-minded, remarkable person with whom it is always a pleasure to talk to. She embodies perfectly the spirit of Poggenpohl, an outstanding brand that delivers the German quality one expects.
Winfrey Design Build
We worked with Poggenpohl on multiple homes. Both the clients and our company have had a fantastic experience. Poggenpohl handles any problems that arise quickly and efficiently. We appreciate the attention to detail and the high end quality that matches what we strive for in our homes.
I first contacted Cheryl in September, she came out to look at our kitchen and she immediately came up with great ideas. We were impressed with her drawings and rendering. We placed the order and from then on we were not disappointed. Everything went according to plan, the cabinets, countertops, appliances were all delivered on time and beautifully done. We are very pleased with her work and happy with our new modern kitchen.
The team at Poggenpohl was fantastic! Samantha, Maic, Angel, Roland, Cheryl, and Tatiana. They were all a pleasure to work with in-studio and on-site. Always smiling, punctual, and knowledgeable.
There are always hiccups of some nature during new construction. Poggenpohl was one of the few vendors that stood by their work without the slightest hesitation. They have very high standards and made sure to live up to them. I cannot stress enough how refreshing that was.
Highly recommend! You won't be disappointed!
We did a partial contemporary master bathroom remodel using Poggenpohl cabinets after exploring other options. Samantha Garrido at Poggenpohl helped us throughout the process and was absolutely amazing in her assistance. Samantha had expertise in all areas of the project and was flexible and supportive though out the installation. Maic from Poggenpohl was an additional knowledgeable professional involved in all of the details of installation. His experience and support was over and above our expectations.
I have been familiar with Poggenpohl for almost 30 years now and it never ceases to amaze me with its wide range of unique finishes and cutting-edge detailing. I have had the pleasure of working with Cheryl Carpenter for more than 15 years and she simply makes my job as the interior designer easier. She absolutely understands kitchen/bath design and knows the Poggenpohl product line backwards and forwards. Cheryl is always respectful to me and to my Client and is the ideal "team player". I look forward to a project that includes Cheryl Carpenter and Poggenpohl.